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In order to get a faction icon that will be displayed next to your faction name by your members, your faction must be a level 3 faction and the faction name must follow the correct naming conventions (letters, underscores, slashes, and backslashes only). If you are the leader of your faction and meet the previous requirements, you can get a faction icon by following these steps:
- Log in to the Arc website.
- Click Faction Icon Submission Page on the "My Profile" page.
- Follow the instructions on the page and upload your icon! (See below for how to create a transparent icon.)
Faction Icons generally take a few weeks to be added into the game and are added during weekly maintenances. They are usually added in clusters.
NOTE: Some character names, such as those with a leading slash, may not be able to use this system. If the system fails to recognize you after you log out, clear your browser cookies, and log back in, you may need to submit a support ticket to get your faction icon.
NOTE: Some people who have had problems with this page have fixed them by transferring the leadership of the faction to one of their alts, and then back to the character that they want as the leader. If you have problems with this page, trying this trick is worth a shot.